About
Hello Gorgeous! I’m Andrea, your expert hair stylist at Tangled Up Salon. With 23 years of experience, I've dedicated my career to helping clients achieve their hair goals while prioritizing hair health and integrity. That's precisely why I offer custom hair color services tailored to meet your unique needs and style preferences. In addition to custom color services, I offer a range of add-on services, including hair extensions, keratin smoothing treatment by Brazilian Blowout, on-site bridal & special occasion hair styling, conditioning treatments, and advanced cutting techniques. I believe in using the best products to achieve exceptional results. That's why I've chosen COLOR.ME by KEVIN.MURPHY as my preferred color line. COLOR.ME is PPD-free, ammonia-free, and composed of naturally derived ingredients like Aloe Vera, Honey, Shea Butter, and Pomegranate. These experiences have enriched my skills, ensuring that I provide top-notch services to my clients. To make your salon experience even more seamless, please note that my prices serve as starting points. Prices may vary based on the products used during your session. You'll receive a detailed price range quote before your appointment, ensuring complete transparency. Thank you for entrusting me with your hair needs and I can't wait to meet you! _____________________________________ APPOINTMENT BOOKING TERMS & POLICIES: I take great pride in providing exceptional service and value your time. When you book an appointment, the time is reserved exclusively for you. To protect my small business and provide the best service, I have the following policies in place: All clients are required to add a credit card number on file and client bookings are required to pay a non-refundable deposit/retainer booking fee that equals 25% of the service time being booked in order to secure the appointment date and time. The non-refundable retainer booking fee is not an extra charge, it’s simply a credit to hold your appointment and will be applied towards the cost of of your service. Cancellations: As a courtesy, your appointments are confirmed electronically at least 72 hours in advance from my online appointment scheduling software. Cancellations must be provided by contacting Andrea Smith directly at 317-809-2776. • Appointment cancellations require at least 48 hours’ notice before the appointment start time. • Cancellations of less than 48 hours of service start time will be charged 50% of the services booked of card on file. No-Show or Same-Day Cancellation: • SAME DAY cancellations or less than 24 hours of service start time will be charged 100% of the services booked of card on file. • NO SHOWS are charged 100% of booked service and will be required to pay a full non-refundable retainer booking fee in order to book for all future services. Late Arrival: • If you are running late please text or call 317-809-2776. • If I am unable to provide the full extent of the services originally booked due to your delayed arrival, you will still be charged 100% of the entire amount of the services booked. Last-Minute Service Changes: • Changing your service at the time of your appointment visit or less than 24 hour notice may incur a fee of the original booked service. Please note that electronic consent of this agreement is required before proceeding with your appointment. Thank you for your understanding and cooperation. I look forward to providing you with the highest quality of service.Business Hours
- Monday
- 11 AM - 9 PM
- Tuesday
- 10 AM - 9 PM
- Wednesday
- Closed
- Thursday
- 10 AM - 9 PM
- Friday
- Closed
- Saturday
- 10 AM - 4 PM
- Sunday
- Closed
Cancellation Policy
Cancellation Policy
& Booking Terms
Rescheduling Appointments:
As a one time courtesy; Appointments can be cancelled and rescheduled ONE time within a 5 day grace period from the original appointment date booked before your retainer fee is no longer applicable.
If you need to reschedule anytime after 5 days have lapsed from original appointment booked, a new retainer booking fee will be required to schedule any further appointments and a new retainer fee will be required to book a new appointment.
Cancellations:
Cancellations of less than 48 hours’ notice
from appointment start time will be charged 50% of the service booked price.
SAME DAY cancellations within less than 24 hours’ notice from appointment start time and NO-SHOW will be charged 100% of the service booked and will result in loss of the retainer fee.
A new booking retainer fee will be required to schedule any future appointment bookings.
ANY cancellations or reschedules for appointment bookings must be provided by contacting Andrea Smith directly by phone at (317) 809-2776. Text or call. Email and or social media DM’s are unacceptable. Thank you for your understanding and cooperation.